Includes bibliographical references (p. 346-352) and index.

Introduction--institutions, regulation, and practice: traditions and modes of understanding / Phil James and Geoffrey Wood. Pt. I. Rethinking institutions, society, and firm-level practices. How do institutions cohere and change? The institutional complementarity hypothesis and its extension / Robert Boyer -- Advancing our understanding of capitalism with Niels Bohr's thinking about complementarity / J. Rogers Hollingsworth -- Globalization and working life: a comparative analysis of the automobile and banking sectors in Australia and Korea / Russell Lansbury, Jim Kitay, and Nick Wailes -- The production of institutional complementarity? The case of North East England / Ray Hudson -- Financial change and European employment relations / John Grahl. Pt. II. Continuity and change in working life. The blurring of organizational boundaries and the fragmentation of work / Damian Grimshaw, Mick Marchington, and Jill Rubery -- The limits of numerical flexibility: continuity and change / Geoffrey Wood, Mark Harcourt, and Ian Roper -- The remaking of work: empowerment or degradation? / Jeff Hyman -- Organizational life: the good, the bad, and the instrumental / Andrew Sayer -- Varieties of capitalism and varieties of firm / Chris Brewster, Geoffrey Wood, and Mick Brookes -- 'Bear with me...': the problems of health and well-being in call center work / Chris Baldry, Phil Taylor, and Peter Bain -- The reshaping of workplace risks / Phil James. Pt. III. Changing labor markets and the new outsiders. The patterns of job expansions in the United States: a comparison of the 1960s and the 1990s / Erik Olin Wright and Rachel Dwyer -- Neoliberalization at work: the long transition from welfare to workfare / Jamie Peck -- Change and continuity in working life / Phil James and Geoffrey Wood.